For many people telemarketing is associated with the sales on the phone. Of course, it should be like that, since most properties of phone sales, telemarketing is carried out by telephone. The main differences are the ones that usually work telemarketing do not really know in detail about the products and services that are trying to sell. They are appended in various scripts and scripts based telemarketing managers must talk with potential customers.
Telemarketing can be utilized not only in sales, but also in the organization meetings with clients. Mostly, meetings with clients are much more effective if the first step is made specifically during telemarketing conversation time. However, it cannot be underestimated telemarketing as a sales channel. If you look on the market existing successful telemarketing examples, we can see such giants like Topshop or telecommunications service companies that are very successful in exploiting the telemarketing services managers make huge sales. We are sure that you know that it is best to use telemarketing for smaller sales to individuals or the organization of meetings / planning business segment.
The most common mistakes in telemarketing sales are too low for human expertise and too little involvement in projects or services that you sell. In Lithuania, there is the existing situation that telemarketing often employs students or other less experience and expertise with persons whose services telemarketing centers can buy cheaper. It is therefore very important to the customer ordering telemarketing services are often monitored and audited and conversations at improper sales require additional training services to employees or even the other teams, because maybe the team has too little experience and expertise in specific sales promotion.
We conducted training telemarketing teams to make it easier and quicker to grasp the subtleties of product sales and allow better sell services. We carry out training, auditing as telemarketing centers and local businesses, which have or are trying to deal with the telemarketing sales method.